Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and reliable delivery experience for all our customers across the UAE.

📦 Order Processing

• All orders are processed within 24–48 hours (excluding weekends and public holidays).

• Once your order has been processed and shipped, you will receive a confirmation email/SMS with tracking details.

🚚 Shipping & Delivery

• Standard Delivery (UAE): 2–4 business days.

• Express Delivery (selected cities): 1–2 business days.

• Deliveries are made between 9:00 AM – 9:00 PM through trusted courier partners.

💵 Shipping Fees

• Free delivery on orders above AED [Insert amount].

• Orders below this amount will have a flat shipping fee of AED [Insert fee].

• Express delivery charges may vary depending on your location.

🚫 Delivery Restrictions

• We currently ship within the UAE only.

• We do not ship to P.O. Boxes or restricted areas.

📍 Order Tracking

• Once dispatched, you can track your order using the tracking link provided via email/SMS.

❌ Delays & Issues

• Delivery times are estimates and may vary due to courier delays, weather, or public holidays.

• If your order is delayed beyond the estimated timeframe, please contact our support team at [Insert email/phone].

🔄 Failed Delivery

• If delivery is attempted and no one is available to receive the package, the courier will re-attempt delivery.

• If unsuccessful, the order may be returned to us, and additional re-shipping charges may apply